Samsung Washer · Code UE / Ub / U6 / Ur / 1 Ub / 1 U6 / dC

Samsung Washer UE code: Unbalanced load

The load has bunched up on one side of the drum, so the washer will not spin at full speed to protect itself. Note: on some older Samsung models dC also means unbalanced load, while on most newer models dC is a door error; check your manual.

Most common causes

  1. Heavy items (towels, jeans, bedding) balled up on one side
  2. A single bulky item such as a rug, mat or comforter washed alone
  3. Very small load that cannot spread out evenly
  4. Washer not level or rocking on the floor
  5. Worn suspension parts (springs or shock absorbers)

What you can safely check yourself

  1. Pause the cycle, untangle the clothes and spread them evenly around the drum, then resume.
  2. Add a few similar items when washing one heavy piece, or split very large loads.
  3. Check that the washer sits level and does not rock; adjust the leveling feet if needed.

Unplug the appliance before moving or cleaning anything. Do not open panels, touch gas connections or bypass safety switches.

Checked against: samsung.com · searspartsdirect.com. Meanings can vary by model; check your owner’s manual.

Quick answers

What does UE mean on a Samsung Washer?

The load has bunched up on one side of the drum, so the washer will not spin at full speed to protect itself. Note: on some older Samsung models dC also means unbalanced load, while on most newer models dC is a door error; check your manual.

Can I clear the UE code myself?

Try these first: Pause the cycle, untangle the clothes and spread them evenly around the drum, then resume. Add a few similar items when washing one heavy piece, or split very large loads. Check that the washer sits level and does not rock; adjust the leveling feet if needed. Call a technician if the code appears even with small, evenly spread loads, or if the washer bangs or shakes violently when spinning; the suspension may be worn.

How much does it cost to fix a UE code?

It depends on the cause. At FixPro the diagnostic visit is $79.00 and is credited in full to the repair; you get a flat-rate quote before any work starts.

Other Samsung Washer codes

3C · Motor error4C · Water supply error5C · Drain errordC · Door or lid lock errorLC · Water leak detectedOE · Overflow errorSUd · Too many suds1C · Water level sensor error4C2 · Water too hot / hoses reversed9C1 · Voltage / power supply errorddC · Add Door not closedE2 · Stuck buttonHC · Heater error

Still showing the code?

A FixPro technician will find the cause and give you a flat price. $79.00 diagnostic, credited toward the repair.

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