Request service by complex and unit, let residents follow the technician, and get one invoice with your PO number on it. Same flat-rate price book as everyone else, with account terms on top.
File each property once. Every service request is raised against a unit, so a unit keeps one history no matter how many managers or tenants pass through.
Add the residents on a request. They receive the arrival window, a live map and a reschedule link. The quote, the approval and the invoice stay with you.
A PO field on every request, invoices that carry it, Net-30 terms and a monthly statement. Consolidated invoicing for portfolios that prefer one bill.
Flat-rate by the job, parts and labor listed, quoted before any work starts. No account-only rate card, no surprises at reconciliation.
Open jobs, completed work, invoices and statements for every property, from one sign-in. Booking rights per manager, so the person who approves spend is the person who books.
A dead refrigerator between guests is a normal request for us. Maintenance visits — vent cleans, coil cleans, filter changes — book with no diagnostic fee.
Send us the property list and the people who should have access. We file complexes and units and send each manager an invitation.
Pick the complex, the unit, the appliance and the problem. Add the residents who will be home. Two minutes, no phone call.
A technician is assigned, the resident gets the window and a live map, and you see every step in the portal.
The flat-rate quote comes to the account for approval. Work starts when you say so. The invoice carries your PO number.
Folded into the account terms instead of charged per visit. Residential customers pay $79.00, credited to the repair.
The same flat-rate price book every customer sees. Parts and labor listed on every quote.
PO numbers on every invoice, monthly statements, consolidated billing on request.
Call or email us with the properties you manage and who should have a login. We create the account, file your complexes and units, and email each manager an invitation link. Most accounts are live the same day.
Residents get their own tracking link: the arrival window, the technician’s name and live location on the day, and a way to reschedule. They never see the quote or the invoice — those stay with the account.
Not on Net-30 accounts. Repairs are quoted at the same published flat rates as residential work; the $79.00 diagnostic is folded into the account terms rather than charged per visit.
Yes. Every login is either booking-enabled or view-only. A view-only manager can see every job, invoice and statement but cannot raise a service call or change the property list.
One invoice per job, or one consolidated invoice per billing period, with your PO number on it. Statements by email each month. Pay by bank transfer or card from the invoice link.
Orange, Seminole, Osceola, Lake and Polk counties on regular runs, with Volusia, Brevard and The Villages on scheduled days. If a portfolio sits outside that, ask — we plan routes around standing accounts.
Send us the property list and who should have access. Most accounts are live the same day.
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