Samsung Dishwasher · Code 5C / 5E / SC / SE / SR

Samsung Dishwasher 5C code: Drain error

The dishwasher could not drain water properly, so water may be left standing in the bottom of the tub.

Most common causes

  1. Clogged filter or sump
  2. Kinked or clogged drain hose
  3. New garbage disposal with the knockout plug still in place
  4. Clogged sink drain or air gap
  5. Failed drain pump

What you can safely check yourself

  1. Remove and clean the filter at the bottom of the tub.
  2. Check the drain hose under the sink for kinks.
  3. If the dishwasher drains into a newly installed garbage disposal, make sure the disposal's knockout plug was removed.
  4. Run the garbage disposal and clear the sink drain and air gap, if you have one.

Unplug the appliance before moving or cleaning anything. Do not open panels, touch gas connections or bypass safety switches.

Checked against: samsung.com · samsung.com. Meanings can vary by model; check your owner’s manual.

Quick answers

What does 5C mean on a Samsung Dishwasher?

The dishwasher could not drain water properly, so water may be left standing in the bottom of the tub.

Can I clear the 5C code myself?

Try these first: Remove and clean the filter at the bottom of the tub. Check the drain hose under the sink for kinks. If the dishwasher drains into a newly installed garbage disposal, make sure the disposal's knockout plug was removed. Run the garbage disposal and clear the sink drain and air gap, if you have one. Call a technician if the filter, hose and sink drain are clear and water still will not drain; the drain pump may have failed.

How much does it cost to fix a 5C code?

It depends on the cause. At FixPro the diagnostic visit is $79.00 and is credited in full to the repair; you get a flat-rate quote before any work starts.

Other Samsung Dishwasher codes

4C · Water supply errorHE · Heating / temperature detection errorLC · Leak detectedOC · Overfill error1E · Clogged filter (Waterwall) or heater overheat (rotary)3C · Pump failure3E · Incoming water too hot7E · Waterwall reflector error9E · Not enough waterbE · Stuck buttonCE · Control communication errorHC · High temperature heater errortE · Temperature sensor error

Still showing the code?

A FixPro technician will find the cause and give you a flat price. $79.00 diagnostic, credited toward the repair.

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